Coronavirus (COVID-19) Update
Given the evolving situation, customers can still shop with us at WWW.GADGETWORLD.SHOP and we are doing our best to ensure all our deliveries are received on time. Due to the unprecedented times however, some deliveries may be impacted and we can only apologise for this. We really appreciate your patience and understanding at this time.
We are very proud of all our colleagues who are doing an outstanding job in continuing to serve our customers. Our key priority is their health and wellbeing and we have a number of strict measures in place to keep everyone safe and supported. Given the fast, evolving situation, our store will be under constant review and we will support our colleagues through this difficult time.
We have updated our Help Center with the following FAQ:
Can I still place an order?
Yes, GADGETWORLD.SHOP is still accepting orders, however deliveries to your chosen address may be delayed or temporarily suspended. Please be patient if you don’t receive your order in the usual time frame.
Why has my order been cancelled?
At the moment our couriers are unable to reach certain areas, and the list of the cities to which we are unable to deliver is constantly being updated. Your order could be cancelled if your shipping address is located in one of the areas on the list.
How do I return goods?
The time frame for online returns is now 60 days, longer than the 30 days of our standard policy. Please be patient if you experience a delay in receiving a refund.
Is your customer service open?
Our customer service staff are working safely from home and can be contacted here.